No! Physiotherapists are primary health practitioners so private patients do not need a referral to see us. The only exception is for EPC, Workcover, Veterans Affairs and CTP.s here

If you are planning on claiming your injury through an insurance company then it is advisable to see your GP to get a referral to see a physiotherapist – this makes claim management easier and reduces claim dispute issues from insurers. If you already have a claim number please bring this and details of your insurer to your initial appointment.

We treat a wide range of musculoskeletal and movement-related conditions using a whole-body approach. Some of the most common issues we see include:

• Spinal pain: neck pain, mid-back (thoracic) pain, lower back pain, disc injuries, sciatica

• Postural dysfunction: poor posture from prolonged sitting or desk work, tech neck, upper cross syndrome

• Sports injuries: sprains and strains, tendon issues (e.g. Achilles, patellar, rotator cuff tendinopathy), muscle tears, overuse injuries, and rehabilitation after sport-related trauma

• Joint pain: shoulder impingement, frozen shoulder, hip pain, knee pain (including patellofemoral pain), ankle instability, and wrist/elbow conditions (e.g. tennis elbow, carpal tunnel syndrome)

• Headaches and jaw pain: tension-type headaches, cervicogenic headaches, temporomandibular joint (TMJ) dysfunction

• Chronic and complex conditions: fibromyalgia, persistent pain syndromes, hypermobility, and multi-site or recurring injuries

• Rehabilitation and recovery: post-operative rehab (e.g. ACL reconstruction, rotator cuff repair, joint replacement), return to activity following injury, and surgical prevention through conservative management

• Performance optimisation: helping athletes and active individuals improve movement patterns, prevent injury, and enhance sport-specific performance

At TanHands you can expect:

– A 30 minute initial consultation
– Always in a private, 1 on 1 environment, giving you exclusive access to the injury expert.
– A thorough assessment and physical exam
– An accurate diagnosis – this is key and our point of difference.
– ‘Hands on’ or manual treatment
– A home exercise program that will continually be progressed
– Continued evaluation of work (is this treatment technique working for you?)
– Continued communication with your referrer, trainer or doctor
– Direct referral for necessary investigations, &
– Direct referral to Doctors, Surgeons, and members of the allied health team, as required.

Yes, absolutely. We can customise post-operative rehabilitation program based on the protocol set out by your surgeon.

Rather than focusing just on the area that hurts, we assess how your whole body moves and functions. We use ConnectTherapy to identify the underlying cause of your issue, leading to more targeted and lasting results.

Insurance claims are billed directly to the insurer provided all necessary claim numbers and information is provided to us.

Private patients need to settle their accounts at the end of each treatment session. We accept EFTPOS, Visa/Mastercard/AMEX payments and cash.

We also have HICAPS, which allows you to make a claim through your private health insurance provider. HICAPS offers the convenience of processing claims instantly.

Please bring any and all previous X-Rays, CT scans, Ultrasounds, and MRI’s to your assessment consultation. It is also a good idea to wear clothing that will allow us to properly assess you, such as shorts, singlets, leggings, sports bras, and loose clothing.